Free Shipping Rules
Shipping Area and International
Currently, we can only ship to the contiguous United States, Alaska, Hawaii & military APO/FPO addresses must contact us for shipping prices.
No Inside Deliveries
Our Freight deliveries are to customers exterior of your store or business location. Our freight products are packaged in a strong crate that can be dragged along the ground to installation location
Free shipping to Commercial Addresses only. We do not ship to post office boxes or residential addresses. Military Addresses may have additional charges.
You can not ship to multiple addresses in the same order.
Free shipping includes standard shipping as defined by SignMonkey.com. Express shipping is not included in our Free Shipping. If you want or need express shipping, you must call and speak to our shipping department to arrange price and delivery dates. We cannot be responsible for the shipping companies delivery times or delays.
We would recommend express production, if you need to receive your product quickly. We have a flat fee for express manufacturing from our standard 5 days to 3 days. Check website for current express manufacturing pricing.
If requested the Freight company will contact you and set up a delivery time. When they deliver the sign, be ready for it. If you refuse the delivery you will be responsible to pay additional charges associated with your shipment.
If the customer fail to meet at the scheduled delivery appointment time the customer will be responsible to pay additional charges associated with your shipment.
Please report all damages immediately, failing to report on delivery may result in damages not covered by SignMonkey.com.
We currently ship freight with Old Dominion or another freight carrier. This is subject to change at any time.
We currently ship ground with UPS. This is subject to change at any time.
We do not ship COD, all purchases are paid in full prior shipping.
Picking product up at our location in Huntington WV. We do allow customers to pick their product up and will only hold the product for 5 days until storage fees begin. Customer picking up there product are also subject to WV sales tax.
No Changes of Address
We will confirm your address when you place your order. If that address changes at any time after confirming address, you will be responsible for any charges from changing the shipping location or type.
Our Free Shipping includes only the Continental USA. We do ship outside the Continental USA, please contact our Shipping department to arrange shipping and determine shipping price.