- Shipping Policy
SignMonkey Shipping Policy
How FAST will my sign arrive?
Orders take up to 5 days to process and fabricate. All signs have the option to be shipped using UPS Standard Ground shipping. Shipping this method usually takes 2 to 4 business days, after fabrication, to arrive. We can expedite the shipping, but additional charges will apply. If you choose to expedite your shipping, you must choose this option at checkout and you will be notified of the different available options and rates at that time.
Most EZLit® Channel Letters ship using UPS. Parts such as LEDs, Power Supplies and Fastening clips are also shipped UPS. All Raceway Mounted Letters, Lit Shape signs and Lit Cabinets will ship truck freight. EZLit® Channel Letters that are too large to ship UPS must also ship truck freight. If you have any of these products in your order, and you cannot receive mail through UPS or truck freight to your shipping address, please call us before placing your order so that we can make sure your entire order is shipped correctly.
Tracking Your Order
Once you place your order, you will receive an email that links you to a page where you can track the status of your order. You will be given a tracking number for the shipping carrier.