5 Star Support
Real help from real sign people
Our support team helps before, during, and after your order. Whether you are choosing a sign, reviewing permit requirements, checking shipping details, or preparing for installation, we are here to help you move forward with confidence.
Support through the full sign process
From design questions to installation details, our team is built around practical sign help from real people who work with signs every day.
Verified Reviews
See what customers say on Trustpilot
Customers often mention communication, responsiveness, and getting the details right.
Read ReviewsGuidance before you order so you choose the right sign style, size, and lighting.
Real people available to help with artwork questions, approvals, and installation prep.
Clear support after purchase for shipping, installation, warranty, and product questions.
How can we help?
Start with the support area that matches what you are working on.
Frequently Asked Questions
Quick answers about products, ordering, installation, shipping, warranty, and support.
View SupportInstallation Instructions
Step-by-step guides for installing different SignMonkey sign types.
View SupportPermit Information
Permit planning help and drawing information before you place an order.
View SupportSupport Resources
Buying guides, permit guides, fastener suggestions, and product documents.
View SupportShipping Policy
Delivery timing, freight details, receiving instructions, and shipping rules.
View SupportWarranty
Review SignMonkey warranty coverage and ownership information.
View SupportFeatured Testimonial
Trustpilot.com
"Absolutely wonderful to work with, they got everything right and the communication is one of the best i have ever had with any vendor."
All-Star Automotive
Columbia, MO
Featured Testimonial
Trustpilot.com
"Fantastic costumer service. Design team verifies that everything is perfect before fabrication. The quality of the shipping crates is unparalleled..."
Sign Tech LLC
Newark, MD
Still need help?
We are happy to help.
Send us your question or call our team at (800) 863-0107.
Live support is available Monday-Friday, 8:30am to 5:00pm EST.