5 Star Customer Service

Real help from real sign people

Buying a custom sign online should still feel personal. Our team helps customers choose the right product, review order details, prepare for installation, and get answers from people who work with signs every day.

Contact Support (800) 863-0107

Customer service is part of the product

Every SignMonkey sign is custom, so support matters. Our goal is to make the buying process clearer, catch details early, and give you practical help when questions come up.

Live support is available Monday-Friday, 8:30am to 5:00pm EST.

Help before you order

Ask questions about sign type, size, lighting, artwork, permits, installation, and shipping before you commit.

Details checked before production

Our team reviews order details and helps catch issues before your sign moves into fabrication.

Support after the sale

We can help with receiving, installation prep, warranty questions, and product resources after your sign ships.

Verified Reviews

Customers talk about the service

Trustpilot reviews often mention communication, responsiveness, and help getting sign details right.

Read Customer Reviews

Featured Testimonial

Trustpilot.com

"Absolutely wonderful to work with, they got everything right and the communication is one of the best i have ever had with any vendor."

All-Star Automotive

Columbia, MO

Featured Testimonial

Trustpilot.com

"Fantastic customer service. Design team verifies that everything is perfect before fabrication."

Sign Tech LLC

Newark, MD

Start with the right support area

Use the help center when you need product answers, installation information, or reviews from other customers.

Need help from a person?

Our support team is happy to help.

Send us your question or call us at (800) 863-0107.

Store Front Channel Letters & Lit Shape Signs, Built Fast & Free Shipping